Frequently Asked Questions

About Feeling Great
What is the Feeling Great App?
What are the methods in the Feeling Great App based on?
Do I have to pay for the app?
Account and Profile
How do I create an account?
How do I reset my password?
How do I update my profile information?
What should I do if I forget my User ID (account email)?
How much does the app cost?
How do I request a refund?
Functionalities and Features
In what countries is the app available?
How do I use the AI Chatbot?
How do I access the lessons in the app?
Can I customize the app's settings?
How do I switch between different sections on the app?
Privacy
How is my personal information protected?
How can I control my privacy settings?
How do I delete my account?
Troubleshooting
The app is crashing/freezing. What should I do?
How do I clear the cache or data from the app?
The app is not loading properly. What steps should I take?
Contacting Support
How can I contact customer support?
What information should I provide when contacting support?
What is the expected response time for customer support inquiries?